Customer Service Specialist (Remote)

Job Advertisement: Remote - Customer Service Specialist

Contract Type: Temporary for 3 months. Full time role 37.5 hours per week - Monday to Friday 7.30am to 4.00pm

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your problem-solving skills can shine? If so, our client, a renowned leader in the industry, is seeking a Remote Customer Service Specialist to join their dynamic team!

About the Organisation:

Our client is dedicated to providing top-notch service and solutions to their customers. With a commitment to excellence, they pride themselves on fostering a supportive and collaborative work environment that encourages innovation and growth. This temporary role is an exciting opportunity to contribute to their mission while working from the comfort of your own home.

Key Responsibilities

Provide outstanding customer support via phone, email, and chat, ensuring a positive experience for every customer. Resolve customer inquiries efficiently and effectively, showcasing strong problem-solving abilities. Maintain accurate records of customer interactions and transactions in the company's CRM system. Collaborate with team members to identify trends and suggest improvements to enhance service quality. Stay updated on product knowledge and company policies to deliver accurate information to customers.

Ideal Candidate Profile: Our client is looking for individuals who possess:

A high school diploma or equivalent; additional education or certifications in customer service is a plus. Proven experience in a customer service role, preferably in a remote setting. Excellent communication skills, both written and verbal, with an enthusiastic and friendly demeanour. Strong organisational skills and attention to detail, ensuring that customer needs are met promptly. A proactive attitude with the ability to work independently and as part of a team.

What's in it for You?

Competitive hourly rate to reward your expertise and dedication. Flexible work hours that fit your lifestyle, allowing for a healthy work-life balance. Opportunity to work with a supportive team and gain valuable experience in a dynamic industry. A chance to enhance your skill set and build a network within a reputable organisation.

How to Apply: If you are ready to take on this exciting challenge and make a difference in customer service, don't miss out on this opportunity! Please submit your resume and a brief cover letter outlining your relevant experience. The organisation values diversity and inclusion and encourages applications from all qualified candidates.

This is more than just a job; it's a chance to be part of a team that values its employees and strives for excellence in customer satisfaction. Our client is eager to find a passionate Customer Service Specialist I who is ready to contribute to their success.

Seize this opportunity to bring your customer service skills to a leading organisation in the industry! Apply today and take the first step towards an exciting new chapter in your career!

Application Deadline: This advert will close once a suitable applicant is found so we recommend applying asap if interested.

Note: Only shortlisted candidates will be contacted for an interview.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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