Customer Services Officer

Morgan McKinley is recruiting a Customer Services Officer on behalf of a leading organization. This agency role involves delivering outstanding support to clients, internal teams, and partners, ensuring high standards of service, compliance, and efficiency. The ideal candidate will be customer-focused, proactive, and able to manage multiple priorities in a fast-paced environment.

Main Duties and Responsibilities:

Respond promptly and professionally to customer questions Assist with data analysis, cleansing, and system migrations Support the rollout of new systems and processes Deliver training sessions in person and remotely Test system updates and provide feedback Follow policies on data protection and confidentiality Focus on delivering excellent customer service and compliance Keep developing your skills to stay current in your roleAbout You:

Previous experience in customer service or support roles Good communication and problem-solving skills Comfortable working with data and software Reliable, proactive, and eager to learn Able to work well independently and as part of a team