Customer Services Specialist – Municipal Programs (Hybrid)

Ashfield District Council is seeking a Corporate Customer Services Officer for a fixed-term of two years to support increased demand from nationwide initiatives. The role handles over 160,000 interactions yearly via telephone, email, digital and social channels, delivering fast, accurate responses and high-quality customer care.

The position offers hybrid working with a rota basis. You will join a focused team providing frontline support, building rapport, diagnosing issues, and guiding

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