Customer Success Manager — Drive Growth & Retention

Breathe is looking for a Customer Success Manager in Horsham to own the retention, expansion and overall health of a high-volume SMB portfolio. You’ll use customer health data, product usage and commercial information to prioritise opportunities and risks, delivering targeted engagement strategies that drive value for customers and the business.

In this hybrid role, you’ll participate in proactive, data-guided initiatives and collaborate across teams to ensure customer success metrics such as

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