Customer Support Administrator (Remote UK)

Overview

We are looking for an organised and customer-focused Customer Support Administrator to join a remote UK-based team. This is an excellent entry-level opportunity for someone who enjoys helping customers, handling administrative tasks and supporting smooth day-to-day service operations.

📌 Job Snapshot

• 📍 Location: United Kingdom, London

• 🏠 Workplace: Remote

• 💼 Job Type: Permanent

• ⏰ Employment: Full-time

• 🎯 Experience Level: Entry Level

• 💷 Salary: £30,000–£35,000 per annum

Key Responsibilities

• Respond to customer enquiries in a professional and timely manner.

• Provide administrative support across customer service activities.

• Maintain accurate customer records and update internal systems.

• Process routine requests, documentation and account updates.

• Follow up on open queries and escalate complex issues where required.

• Support email, telephone and online customer communications.

• Coordinate with internal teams to resolve customer requests efficiently.

• Maintain accurate records, reports and service documentation.

Requirements

• Strong written and verbal communication skills.

• Good organisational skills and attention to detail.

• Customer-focused approach with good problem-solving ability.

• Ability to manage multiple tasks and priorities effectively.

• Confidence using email, spreadsheets and administrative systems.

• Ability to work independently in a remote environment.

• Previous customer service or administrative experience is beneficial.

• Relevant qualification is advantageous but not essential.

What We Offer

• Competitive salary of £30,000–£35,000 per annum.

• Remote working within the UK.

• Supportive and collaborative working environment.

• Opportunities for professional development and career progression.

• Practical experience across customer support and administration.

How to Apply

Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.