Customer Support Advisor

We have an opportunity for a Customer Support Advisor to join our team in Newbury.

This is a full time, permanent term role with a mix of home and office working.

The Role:

As a Customer Support Advisor in our Customer Management Centre you'll be providing administrative responses to our customers queries. Taking responsibility for resolving them in a timely and efficient way, collaborating with colleagues across the business.

This is a varied and busy role where you will be delivering the best possible outcome for our customers.

What we are looking for:

• Strong administration skills
• Great customer service and the ability to actively listen
• We need you to have good computer skills as we use multiple systems
• The ability to turn a problem in to a solution
• Empathy and a passion for helping people
• The ability to connect and communicate with colleagues across the business

If this sounds like the right opportunity for you, we'd love to hear from you.

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