Customer Support & Data Privacy Specialist

RELX INC in Cardiff is seeking a Consumer Support Analyst to be the first point of contact for consumers, understanding concerns and ensuring issues are resolved within defined service levels. You will manage cases from start to finish, logging and tracking progress and collaborating with colleagues to deliver a high-quality service.

The role focuses on accuracy, organisation and clear written communication, with GDPR adherence and the ability to work independently or in a team.

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