CX Transformation Leader: Contact Centre & Automation

Capgemini is looking for a professional in Greater London to drive digital transformation for clients by assessing existing processes and technologies. The role requires substantial experience in business consulting, large-scale BPO transformation, and designing solutions specifically for Contact Centres. Responsibilities include creating business cases, collaborating across practices, and engaging with the latest Contact Centre technologies. Capgemini is committed to equal opportunity and is proud to be a Disability Confident Employer. #J-18808-Ljbffr