Cyber & Incident Response Manager

Protect what matters. Help build the future of secure digital banking.

Join us as a Cyber & Incident Response Manager and play an important role in protecting our customers, colleagues and technology. At Cynergy Bank, we’re building the future of banking through the combination of human relationships and innovative technology. As our digital capabilities continue to evolve, cyber security is fundamental to maintaining trust and supporting our award-winning Human Digital Banking model.

This is an opportunity to help shape our cyber incident response capability, strengthen our security operations and contribute to the resilience of our cloud-first banking platform against an evolving cyber threat landscape.

What’s the Opportunity?

This is an exciting opportunity to join our Information Security team in a role that combines hands‑on cyber security expertise with strategic oversight across incident response, threat detection, cloud security and technical assurance.

Working across cloud and on-premise environments, you’ll identify and investigate emerging threats, assess technologies and architectures from a security perspective, and continually improve our defensive capabilities. You’ll work closely with technology teams, architects, cloud providers and senior stakeholders, helping to influence security decisions across the organisation and supporting the future direction of cyber security at Cynergy Bank.

If you enjoy solving complex security challenges, working collaboratively across technical teams and continually improving cyber resilience in a fast‑paced environment, we’d love to hear from you.

Where You Will Work

You’ll enjoy hybrid working, spending 3 days each week in our Central London office and 2 days working remotely.

Why Join Us?

At Cynergy Bank, you’ll have the opportunity to:

• Make an impact by coordinating and continually improving our cyber incident response capability across a modern digital banking environment.
• Help shape our future by contributing to cyber security strategy, detection capabilities and security controls across cloud, infrastructure, applications and data.
• Work with modern technologies, developing your expertise across cloud security, SIEM, XDR, DevSecOps and security automation.
• Collaborate with experienced colleagues across Information Security, Technology, Architecture and Engineering.
• Continue to grow in a culture that values curiosity, innovation, continuous learning and professional development.
• Enjoy flexibility, with hybrid working and our Dress for Your Day approach, supporting work-life balance.

How You Will Make an Impact

You’ll contribute by:

• Coordinating the response to cyber security incidents, supporting effective containment, recovery and communication.
• Conducting proactive threat hunting and investigating suspicious activity across cloud and on‑premise environments.
• Monitoring and analysing security events using SIEM, XDR and cloud-native security technologies.
• Supporting the ongoing development of detection capabilities, alerting and incident response playbooks.
• Reviewing technical solutions, architecture and technology changes to help ensure security is considered by design.
• Assessing cloud security controls and supporting alignment with industry good practice and regulatory expectations.
• Supporting vulnerability management, penetration testing and remediation activities.
• Working alongside developers and engineers to embed security throughout the software development lifecycle.
• Conducting root cause analysis and helping ensure lessons learned drive continual improvement.
• Producing reporting and insights into cyber threats, incidents and control effectiveness.
• Supporting cyber resilience, disaster recovery testing and business continuity planning.
• Delivering cyber exercises and incident simulations that strengthen organisational preparedness.

What You Will Bring

You’ll be successful in this role if you have experience of many of the following:

• Cyber Security, Security Operations, Incident Response or Threat Detection within a regulated or complex technology environment.
• Responding to cyber security incidents and investigating security events.
• Cloud security across Microsoft Azure, AWS and/or Google Cloud.
• SIEM, XDR and security monitoring technologies.
• Threat hunting, investigations or digital forensics.
• Networking, operating systems, identity management and modern security controls.
• Reviewing technical solutions, architecture or technology changes from a security perspective.
• Secure software development practices and DevSecOps principles.
• Vulnerability management and interpreting penetration testing outcomes.
• Communicating technical concepts clearly to both technical and non-technical audiences.
• Taking a pragmatic, risk-based approach to cyber security decision‑making.
• Remaining calm and effective when managing competing priorities or responding to high‑severity incidents.

Desirable Qualifications

• Degree (or equivalent experience) in Cyber Security, Computer Science, Information Technology or a related discipline.
• Certifications such as CISSP, CCSP, CCSK, GIAC, CREST, Azure Security Engineer, AWS Certified Security - Specialty or equivalent.
• ITIL certification or experience working within an ITIL-based environment.

How We Will Support You

At Cynergy Bank, we believe people do their best work when they’re supported professionally, financially and personally. Alongside a competitive salary, you’ll benefit from:

• Annual incentive opportunity of up to 30%
• 28 days’ annual leave plus bank holidays
• An additional day off for your birthday each year
• Holiday Purchase Scheme
• Competitive pension scheme
• Private Medical Insurance or Health Cash Plan
• Life Assurance and Group Income Protection
• Hybrid working from day one
• Dress for Your Day policy
• Electric Vehicle Scheme
• Professional qualifications and learning support
• Money Coach financial wellbeing support
• Employee Assistance Programme
• Cycle to Work Scheme
• Season Ticket Loan
• Lifestyle Hub discounts and wellbeing benefits
• Enhanced family-friendly policies

Who Are We?

Cynergy Bank is the UK’s Human Digital Bank, combining relationship-led banking with innovative technology to support ambitious businesses and individuals.

Named Bank of the Year 2025, we’re proud of our entrepreneurial culture, customer‑first mindset and commitment to doing the right thing. Since 2018, we’ve lent more than £4 billion to growing businesses, helping them achieve their ambitions through exceptional service and smart digital solutions.

Our values guide everything we do:

• Putting the Customer First
• Risk Front and Centre
• Opportunity, Empowerment and Innovation
• United Team, Inclusive and Diverse
• Doing the Right Thing

Interested?

This advert highlights the key responsibilities and requirements of the role. A full job description will be shared with shortlisted candidates.

We recognise that no candidate is likely to meet every requirement.

We value different perspectives, experiences and ways of thinking because they help us build stronger teams and better outcomes for our customers.

At Cynergy Bank, we use anonymous screening during the initial stage of our recruitment process, helping ensure every application is assessed fairly based on skills and experience.

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