D365 CE Support Analyst

D365 CE Support Analyst – End User

Location: Glasgow

Type: Full-time, Permanent

Salary: Competitive + Benefits

Are you passionate about Microsoft Dynamics 365 Customer Engagement and looking to take your career to the next level? Join a dynamic and growing End User where innovation, collaboration, and client success are at the heart of everything we do.

The Role

We’re seeking a talented D365 CE Support Analyst to join our expert team. You’ll play a key role in supporting and enhancing their Dynamics 365 CE environment, working across a variety of industries and projects.

Key Responsibilities

• Provide support for D365 CE solutions
• Develop and customise Dynamics 365 CE
• Troubleshoot and resolve technical issues efficiently
• Maintain documentation and contribute to knowledge sharing

What We’re Looking For

• Proven experience with Microsoft Dynamics 365 CE (CRM)
• Strong understanding of Power Platform (Power Automate, Power Apps)
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Microsoft certifications (e.g., PL-200, MB-910/920)
• Familiarity with Azure services and DevOps pipelines

What We Offer

• A supportive and collaborative team culture
• Opportunities for professional development and certification
• Flexible hybrid working model
• Exposure to diverse projects and industries
• Competitive salary and benefits package

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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