Data Analyst

Data Analyst – ISS (Remote Role)

ISS is looking for an experienced Data Analyst to join the team and take ownership of data, reporting and dashboard delivery across a key client contract.

This is a hands-on role for someone who enjoys working with data, solving problems and turning complex information into clear, actionable insight that supports both operational performance and client outcomes.

The role will involve:

• Taking ownership of monthly performance reporting, KPIs, reviews and management information.
• Leading the end-to-end reporting process, ensuring accurate and timely delivery to the client and internal stakeholders.
• Developing and maintaining dashboards and analytical reporting across multiple service streams.
• Working with CAFM, BMS and other data sources to identify trends, issues and opportunities for improvement.
• Taking ownership of CAFM data quality, ensuring accuracy, consistency and strong data governance.
• Producing both regular and ad-hoc analysis to support operational and strategic decision-making.
• Working closely with Operations, Transformation, Projects, HSEQ, Communications and FMS teams.
• Identifying opportunities to improve processes, reporting and data quality to deliver tangible benefits for ISS and the client.
• Supporting system improvements, change initiatives and user training where required.

We’re looking for someone with:

• Strong data analysis and reporting experience within a complex or customer-focused environment.
• Advanced Excel skills and strong Microsoft 365 experience.
• Experience with Power BI, Power Automate, SharePoint and Visio would be advantageous.
• Good knowledge of databases, CAFM systems or other asset management platforms.
• The ability to interrogate large and varied datasets and translate complex information into clear insights.
• A proactive and detail-focused approach, with the ability to manage your own workload and deliver to tight deadlines.
• Strong communication and stakeholder management skills, with the confidence to work across operational and senior teams.

This is an excellent opportunity to join ISS in a role where data will directly influence performance, continuous improvement and client delivery.

If you're an experienced Data Analyst looking for a role where you can take real ownership and make an impact, we'd be keen to hear from you.