Data Governance and Quality Officer

Job Title: Data Governance & Quality Officer

Location: Bracknell / Hybrid Working

Working Hours: Full Time, 36 Hours Per Week

Contract Type: Permanent

Salary: £39,869 per annum

About Us

We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.

Our members work across the globe to develop, conserve and improve the built environment. Through professional standards, education and support, we help improve the quality, safety and sustainability of construction worldwide.

At CIOB, we believe data is a vital organisational asset. As we continue to strengthen our data, reporting and governance capabilities, we are looking for someone who is passionate about data quality and good governance to join our growing team.

About The Role

This is an exciting opportunity for someone looking to develop their career in data governance and data quality whilst making a visible impact across the organisation.

As Data Governance & Quality Officer, you will help colleagues across CIOB improve the quality, consistency and integrity of our data. Working with teams across the business, you will support the development of governance frameworks, standards and processes that ensure our data is accurate, trusted, secure and fit for purpose.

The role combines hands-on data quality activities with opportunities to contribute to wider governance initiatives, helping CIOB strengthen how data is managed, protected and used to support better decision-making.

Whether your background is in CRM administration, data quality, business analysis, data management or an early governance role, this position offers an excellent opportunity to broaden your experience and develop specialist expertise in data governance.

Key Responsibilities

Candidates within a commutable distance of Bracknell are preferred.

• Support the development and continuous improvement of CIOB's Data Governance Framework, including standards, policies, business glossaries and governance processes.
• Conduct research and provide first-level approval for new or updated Data Quality Rules across Accuracy, Completeness, Consistency, Timeliness and Validity.
• Perform routine Data Quality Assessments to identify duplicates, inconsistencies and inaccuracies within key data sets.
• Lead data quality improvement and cleansing initiatives, identifying root causes and helping prevent recurring issues.
• Work with colleagues across the organisation to promote good data practices and increase awareness of governance responsibilities.
• Highlight data quality risks and recommend practical improvements to processes and controls.
• Contribute to the ongoing roadmap for enhancing CIOB's data governance and quality capabilities.
• Provide guidance on data ethics and the responsible use of data and insights.
• Support compliance with GDPR and data protection requirements.
• Maintain governance and process documentation relevant to the role.

About You

We are looking for someone who is passionate about data and enjoys solving problems, improving processes and helping others make better use of information.

You may already have experience in data governance, data quality or CRM management, or you may be looking to take the next step in your career and specialise in this growing area.

Essential Skills & Experience

• Experience working with data in a CRM, data quality, data administration, governance, analyst or related role.
• Strong analytical and problem-solving skills.
• Excellent communication skills with the ability to explain data issues clearly to non-technical colleagues.
• Confidence working with stakeholders across different teams and levels of the organisation.
• Experience investigating data issues and recommending improvements.
• A genuine interest in data governance, data quality and responsible data management.

Desirable Skills & Experience

• Experience supporting data governance frameworks, standards or policies.
• Proficiency in SQL for data exploration, profiling or analysis.
• Knowledge of GDPR, data protection or information governance principles.
• Experience within a membership, professional body, non-profit or regulatory environment.
• Experience maintaining data catalogues, business glossaries or governance documentation.

What You'll Gain

• The opportunity to develop specialist expertise in data governance and data quality.
• Exposure to organisation-wide governance, compliance and data management activities.
• The chance to influence how data is managed across a global professional body.
• Opportunities to work with a wide range of stakeholders across multiple business functions.
• Ongoing learning and development to support your professional growth.

Why Work For Us?

We offer not only the opportunity to make a real difference through your work, but also a friendly, flexible and supportive working environment.

Benefits Include

• Competitive salary.
• 25 days annual leave, rising to 29 days with service, plus bank holidays, birthday leave and Christmas closure.
• Private pension scheme with employer contributions and free pension advice.
• Private medical insurance, including Online GP and Wellbeing Assistance.
• Health Cash Plan, including dental and optical cashback.
• Enhanced family-friendly policies.
• Life assurance.
• Employee Assistance Programme and mental health support.
• Learning and development opportunities tailored to your career aspirations.
• A welcoming and inclusive culture that supports diversity and wellbeing.
• Gold Investors in People accreditation, reflecting our commitment to our colleagues.

Please note that applications may be reviewed as they are received and this vacancy may close earlier than advertised if sufficient applications are received.

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