Dataops Manager

Data Operations Manager

up to £75,000 + Benefits

London (Hybrid)

This is a fantastic opportunity to join one of the UK's most innovative insurance brands, where you can take ownership of Data Operations across a large-scale, business-critical data environment supporting analytics, machine learning, engineering and architecture teams.

THE COMPANY:

This insurance company is continuing to invest heavily in its data platforms, cloud technologies and data-driven customer experience and are now looking for a Data Operations Manager to take ownership and ensure the organisation's data platforms remain reliable, scalable and compliant.

THE ROLE:

This role is highly stakeholder-facing and focuses on operational leadership rather than hands‑on engineering. You'll oversee third‑party suppliers and offshore teams, manage incidents and service performance, drive governance initiatives and ensure data products are delivered effectively across the business.

Key responsibilities include:

• Leading Data Operations across a complex cloud and data ecosystem
• Managing suppliers, offshore teams and support resources
• Driving incident management, service improvements and SLA performance
• Ensuring environments remain scalable, compliant and fit for purpose
• Overseeing data pipeline reliability and operational performance
• Supporting deployment, release and change management processes
• Providing regular operational reporting and KPI tracking to senior stakeholders
• Working closely with Data Engineering, Machine Learning and Architecture teams to ensure seamless data delivery
• Maintaining governance, audit and regulatory compliance standards
• Supporting the migration and evolution of large-scale data platforms across GCP and AWS environments

YOUR SKILLS AND EXPERIENCE:

You will bring strong capability in:

• Data Operations, Data Engineering Operations or Data Platform Management
• Leading technical teams, suppliers and offshore resources
• Incident management, service delivery and operational governance
• Stakeholder management across both business and technology functions
• Delivering technology and data change programmes within complex organisations
• Managing data environments, deployments and release processes
• Building operational frameworks, reporting packs and performance metrics
• Working within regulated industries such as Insurance, Financial Services, Healthcare or similar
• Experience with GCP and large-scale SQL Server environments
• Exposure to Spark, Kafka, SSIS and Power BI
• Experience supporting Machine Learning environments and data products

THE BENEFITS:

You will receive a competitive salary up to £75,000 depending on experience, alongside an outstanding benefits package.

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