Day Concierge

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

DAY CONCIERGE

• Rendall & Rittner £28,000 Woodberry Down - N4 2WL 4on 4off

DEVELOPMENT DETAILS

Youll be the welcoming face of a landmark North London neighbourhood, part of one of Europes largest regeneration projects delivering over 5,500 homes across 64 acres. The community blends modern living with green space beside a nature reserve, and residents enjoy a 24-hour concierge, onsite gym, pool, spa and a relaxed business lounge. With schools, shops and cafés on the doorstep and Manor House Underground a three-minute walk away, youll work in a vibrant, fast-paced setting thats busy by day and beautifully landscaped throughout.

ROLE EXPECTATIONS

You will provide an outstanding front-of-house service, greeting residents and visitors, handling enquiries, and solving day-to-day issues with care and efficiency. Youll coordinate deliveries and contractors, maintain polished communal areas, and keep clear records using our systems. Working closely with the night team and on-site partners, youll ensure a seamless, safe and friendly environment every day.

WHAT SUCCESS LOOKS LIKE

• Residents feel known by name, listened to and helped at the first point of contact.
• The lobby and amenity spaces are pristine, welcoming and run to clear standards.
• Enquiries, incidents and maintenance issues are logged accurately and resolved promptly.
• Contractors and deliveries are coordinated with minimum disruption.
• Strong relationships with security, housekeeping and building management keep the site running smoothly.
• Clear, professional communication keeps residents informed and reassured.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Greeting residents and visitors, answering questions and handling access requests.
• Managing parcels and deliveries, maintaining accurate logs and safe storage.
• Monitoring CCTV and site systems, escalating safety or maintenance issues promptly.
• Coordinating amenity bookings and supporting smooth use of the gym, pool, spa and lounge.
• Liaising with contractors and housekeeping to maintain high standards throughout. xwwtmva
• Keeping daily reports, handovers and incident records up to date and accurate.

WHO THIS ROLE IS FOR

• Yo
  Please click on the apply button to read the full job description