Defects & Warranties Care Coordinator (12-Month FTC)

Orbit Group in West Malling is seeking a Customer Care Administrator to provide essential administrative and communication support to the Customer Care Team, ensuring customers in new build homes receive a responsive, professional and empathetic service during defects and warranty periods.

This 12 Month Fixed Term Contract role involves logging, coordinating and tracking post-handover defects, arranging contractor appointments, and maintaining records while coordinating with customers,

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