Dementia Care Team Leader

We are seeking a dedicated and experienced Team Leader to oversee our Care Assistants & Senior Care Assistants and coordinate care services on our Forget Me Not Dementia Unit at Stocks Hall Ormskirk The successful candidate will play a vital role in leading a team of care professionals, ensuring the delivery of high-quality person-centred care, directed by our Home and Deputy Manager. This position offers an opportunity to make a meaningful difference in residents’ lives while demonstrating strong leadership and organisational skills. The Team Leader will be responsible for supervising daily operations, supporting staff development, and maintaining compliance with care standards.

This role is for 42 hours per week – Level 3 Diploma (NVQ) in Adult Care is essential, candidates without this qualification will not proceed to interview.

Responsibilities

• To assist the Home Manager/Deputy in the day-to-day care of Residents, ensuring compliance with Company Policies & Procedures.
• To dispense prescribed medication to Residents in accordance with individual care plans and ensure that actions are correctly recorded.
• To communicate with professionals and families when visiting or contacting the home.
• To supervise and support the Care Assistants and Senior Carers in their role of providing direct care for Residents.
• To carry out own care duties as part of the agreed staffing rota and monitor staffing levels to ensure that the needs of Residents are being met at all times.
• To complete regular auditing on medication, paperwork and care standards.
• To ensure that the care provided for all Residents complies with the requirements of individual care plans.
• To assist in the serving of food, spending time as appropriate to ensure that mealtimes are an enjoyable experience for Residents.
• To ensure that correct and proper documentation and records are maintained in compliance with Company Policies & Procedures.
• To assist the Managers in the implementation of new strategies which enhance the standard and delivery of care.
• To ensure that self and Care Assistants respect the privacy, dignity and choice of Service Users at all times.
• To provide positive leadership and guidance to Care Assistants.
• To contribute to the induction of new employees as required, monitoring standards and performance in conjunction with nursing staff.
• Ensuring that visitors are made welcome, whether in person or on the telephone and all enquiries and problems are handled promptly and efficiently.
• To ensure that Care Assistants have the necessary skills and knowledge and are capable of conducting their job properly, with ongoing training and development provided as appropriate.
• To work as part of a team, communicating positively and showing respect for colleagues and residents at all times.
• To ensure that all work is carried out in a correct and safe manner and with particular regard to the safety and welfare of fellow employees and visitors.

Skills

• Proven experience in supervising or leading teams within a care home or senior care setting.
• Strong leadership qualities with excellent communication skills to motivate and guide staff effectively.
• Knowledge and experience in caring for those with Dementia.
• Experience in developing and implementing personalised care plans tailored to individual needs.
• Ability to demonstrate empathy, patience, and professionalism when engaging with residents and their families.
• Competent IT skills for maintaining records, updating care plans, and using relevant management software.
• Knowledge of regulatory standards governing adult social care services.

What We Offer

• Competitive Pay : Starting at £13.85 per hour for over 21’s, with enhanced rates for weekend shifts and overtime opportunities available.
• Employee Benefits : Enjoy the usual company perks, including holiday entitlement, pension scheme, and more.
• Health Club & Spa Access : We pride ourselves on caring for our staff too. Our employees have the chance to unwind and relax in our exclusive Health Club & Spa – just one of the perks for our Employee of the Month winners!
• Training & Development : We invest in your future with ongoing training and career progression opportunities.

Why Choose Stocks Hall?

As a family-run business, we treat every team member like part of the family. We foster a positive, supportive environment where you can grow in your role and feel truly valued. Whether you’re just starting your career or looking for a change, Stocks Hall is the perfect place to begin a fulfilling and meaningful career in care.

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