Deputy Information Business Partner

Putting community at the heart of everything we do.

Proud to be a prospective advanced foundation trust, CLCH is one of the largest community healthcare providers in the country, employing more than 4,500 staff and caring for more than four million people across London and Hertfordshire. We believe in working together to give children a better start and adults greater independence. Our diverse team of professionals supports patients at every stage of their lives, from health visiting for newborn babies to community nursing, stroke rehabilitation, and palliative care.

By joining CLCH, you will be part of a dynamic and supportive team that values innovation, compassion, and excellence. We offer a range of exciting career opportunities and are committed to your professional development and well-being.

To join us and help make a real difference in the communities we work in, browse our latest jobs and opportunities below.

Main area Administration Grade Band 7 Contract Fixed term: 12 months (until 31 August 2027) Hours Full time - 37.5 hours per week (Office based 3 days a week) Job ref 824-CORP-

Site Central London Community Healthcare NHS Trust Town London Salary £58,133 - £65,261 per annum, inclusive of HCAS Salary period Yearly Closing 31/08/ :59

Welcome to Central London Community Healthcare (CLCH)

At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.

Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.

Together, we build a caring community where the warmth we show one another shines through in every life we touch.

Job overview

This is an exciting opportunity to join our Information Management, Business Intelligence and Business Information Performance Analysis team as a Deputy Information Business Partner.

You will work closely with operational and clinical teams to understand their information needs and ensure they have accurate , useful information to support day-to-day work, planning and decision-making. You will:

Lead on Trust waiting list management and support divisions to apply best practice.

Develop and improve reporting tools, including the Trust’s data warehouse portal, and manage key internal and external information outputs.

Provide information assurance, identifying and escalating data or reporting issues appropriately.

Build confidence and capability in using information through training, coaching and practical support.

Provide advanced analysis and support areas such as demand and capacity planning and performance management.

Help implement Trust information standards and promote effective use of data.

This role offers the opportunity to make a visible difference by helping teams turn information into insight, improve services and support better outcomes for patients and communities. We welcome applications from people with different backgrounds and experiences who can contribute to our commitment to equality, diversity and inclusion.

Main duties of the job

• Provide senior managers and clinicians with tailored training and support to make effective use of self-service Business Intelligence tools.
• Evaluate key Business Intelligence reports, combining an understanding of operational priorities with knowledge of data and systems.
• Support Trust-wide development of information tools, including the data warehouse portal.
• Work as an integral member of the divisional management team, ensuring information is understood and used effectively for decision-making, planning and performance management.
• Provide specialist NHS informatics advice on the impact of national policy and requirements on divisional objectives .
• Translate complex technical specifications and intelligence reports into clear, accessible information for senior managers, clinicians and the Trust Executive Leadership Team.
• Lead the development and implementation of agreed cross-divisional Business Intelligence self-service reporting.
• Work collaboratively within the Information team to ensure reporting is accurate , consistent and delivered to stakeholders within agreed timescales.
• Promote a culture where colleagues feel confident using information and data to support their work and improve services.

Working for our organisation

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Education/Qualification

• Educated to Bachelor’s degree level in relevant field or equivalent
• combination of post graduate qualification, courses and experience
• Knowledge of NHS data standards and data definitions and NHS IM&T initiatives

Experience

• Extensive experience of producing management information and adding value to it for all tiers of a complex organisation
• Analysing information in a health environment

Skills & Knowledge

• Ability to communicate clearly and concisely, both written and oral at all levels both within the trust and with external stakeholders
• Proven track record of working under pressure to strict deadlines
• Very high level of numeracy and problem solving skills
• Advanced Architect and Developer skills in BI tools in particular Power BI
• Querying and reporting against relational databases including uses of Structured Query Language (SQL) or similar
• Extensive knowledge of implementing information infrastructure and reporting suites
• Advanced querying and reporting against large relational database management systems

Other

• High level of work organisation, self motivation and drive for performance
• Reliance and ability to deal with conflicting views and emotional situations
• Engages in constructive debate and participates in evidence based decision making

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.

CLCH Trust does not recommend relying solely on AI when completing your application.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk

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