Designer Fragrances Counter Manager - John Lewis, Liverpool (22.5 Hours)

Designer Fragrances Counter Manager – John Lewis, Liverpool (22.5 Hours)

Location: Liverpool

We are part of the Shiseido Group, and in joining Designer Fragrances you will share your passion for fragrances and delight customers with our brand stories – from Issey Miyake, Narciso Rodrigues, Zadig & Voltaire to name a few!

As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful fragrance houses and receive inspiring training on all of our scents – you join an incredible group network of brands, where developing our people is at the heart of our business.

Your Responsibilities

You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our brands, you will ensure that they are looking their best at all times.

We will ensure you have all the tools and training you need to share our brands with your customer and to be an expert storyteller in fragrance. In return we’ll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience and passion for fragrance will be a great addition to our teams, and you’ll have an amazing opportunity to join our beautiful brands and share this passion with our customers.

Your Background

• Excellent Communication and Customer Service skills
• Ability to work independently and as part of a team
• Self‑motivated and results driven
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Benefits

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

Our Values

• THINK BIG
• TAKE RISKS
• HANDS ON
• COLLABORATE
• BE OPEN
• ACT WITH INTEGRITY
• BE ACCOUNTABLE
• APPLAUD SUCCESS

Inclusion

We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part‑time arrangements and any adjustments which you might need to get the best experience while at work.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.

We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

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