Desktop Refresh Engineer (Contract)

Desktop Refresh Engineer: Windows Migration, Laptop Refresh, Clinic Refresh Security Cleared

Our Global Enterprise client is looking for a Desktop Engineer to become a part of their team.

Start Date: ASAP
Duration: up to 80 – 140 days (initially)
Pay Rate: £153/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £171/day (includes rolled up holiday)
IR35 Status: Inside
Location: Onsite in your choice of one the following locations: Argyll and Bute, Lympstone, Yeovilton, Lossiemouth, Ruislip, St Andrews, Naphill, Inverness, Colchester
NOTE: Active SC Clearance is highly desirable.

Responsibilities:

• Migration Set-up
• Set-up Refresh Clinic
• Refresh laptops
• Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
• Login to any system as required via device(s) provided by the contractor’s engineer and Site Manager and under their instructions.
• Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes.
• Handover and collect the correct number of devices each in accordance with the migration schedule.
• Correctly update the Contractor’s workflow management system at all relevant steps.
• Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager.
• Any issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
• Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager.
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for “disposal” or for Refurbishment.
• At the end of each day, move all the devices and equipment into the onsite storage location.

Soft Skills:

• Flexible approach and ability to work co-operatively within a newly created team environment.
• Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free / with minimal non-functional defects.
• Experience in operationally supporting large, complex technical environment.
• Methodical and structured in their approach to tasks.
• Capability to organise and prioritise tasks.
• Strong interpersonal skills to establish/maintain relationships and interact with team members.
• Strong organisation and time management skills.
• Strong analytical and problem-solving skills.

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