Open roleExternal
Desktop Support Engineer
- london, england, United Kingdom
- Permanent·On-site
- Full time
- £32 - £42 Per Day
Job Description
- Start within the next 2-4 weeks
We are currently seeking an experienced Desktop Support Engineer (1st/2nd Line) to join a leading financial services client based in Central London (EC2) on an initial 3-month contract .
This is a fully onsite position, requiring attendance 5 days per week , supporting end users in a fast-paced and professional financial environment. The successful candidate will be available for an immediate start and will possess excellent communication skills alongside strong technical support experience.
- Provide 1st and 2nd line desktop support to end users across the business.
- Diagnose and resolve hardware, software, and connectivity issues.
- Support and troubleshoot Windows 10 and Windows 11 environments.
- Administer and support Active Directory user accounts, groups, and permissions.
- Troubleshoot Microsoft 365 (O365) applications and services.
- Manage and resolve incidents and service requests through a ticketing system.
- Perform device setup, deployment, and user onboarding activities.
- Escalate complex issues where required and maintain accurate documentation.
Desktop Support Engineer Required Skills & Experience
- Proven experience in a 1st/2nd Line Desktop Support role.
- Strong knowledge of Windows 10 and Windows 11.
- Experience supporting Active Directory environments.
- Good understanding of Microsoft 365 (O365) administration and troubleshooting.
- Experience working with ITSM/ticketing systems.
- Strong hardware and software troubleshooting skills.
- Excellent communication and interpersonal skills.
- Professional, customer-focused approach with the ability to support senior stakeholders.
- Experience within financial services or a corporate environment is highly desirable.
Desktop Support Engineer Contract Details
- 3-Month Initial Contract + chance and scope to extend or transition to permanent
- £200 per day Outside IR35 or Via Umbrella
- Central London (EC2)
- Fully Onsite - 5 Days Per Week Monday to Friday
- Immediate Start Available
Interview Process
- One-stage interview process taking place this week.
- Quick turnaround with immediate start for the successful candidate.