Despatch Team Lead - Night Shift

Despatch Team Lead - Night Shift, Unit 1 Milltown Industrial Estate, Greenan Rd, Warrenpoint

Employment Type

Permanent

Application Start Date

Application End Date

Location

Unit 1 Milltown Industrial Estate, Greenan Rd, Warrenpoint

State/County

Co.Down

BT34 3FN

Country

United Kingdom

Experience

Previous experience in a warehouse, despatch, or logistics environment

Description

The Role:

As Despatch Team Lead, you will play a key role in overseeing and coordinating daily despatch operations, ensuring that customer orders are fulfilled accurately, efficiently, and on time. You will contribute to the smooth running of food manufacturing and distribution activities across the business as directed by the management team.

This role exists to ensure operational efficiency within the despatch function, maintaining high standards of quality, productivity, and customer service.

At DELI LITES we have a commitment diversity, equity, and inclusion in all that we do and welcome applications from all sections and groups within the community.

Your Duties:

• Plan, coordinate, and monitor daily despatch activities, ensuring quality and productivity standards are consistently met.
• Liaise with the management team to ensure operations meet customer demand and production schedules.
• Provide first-line support in resolving picking issues, including quality concerns, shortages, or damages.
• Ensure intake and despatch operations run efficiently without bottlenecks.
• Oversee timely and accurate dispatch of customer orders.
• Ensure all paperwork and documentation is completed accurately and maintained appropriately.
• Liaise with the administration team to ensure all associated documentation is correct and accounted for.
• Work closely with the Orders Desk to ensure orders are fulfilled in line with customer requirements.
• Maintain accurate daily and weekly records of work for approval and timely submission to support invoicing processes.
• Attend daily meetings as required and provide relevant operational updates and information.
• Carry out any other duties, within reason and capability, as determined by your Line Manager.

Include: This job description is not intended to be an exhaustive list of duties and responsibilities. The Company reserves the right to amend this document to meet changing business needs.

• Previous experience in a warehouse, despatch, or logistics environment.
• Ability to lead and coordinate a team effectively.
• Strong organisational and time management skills.
• Good communication skills, both verbal and written.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and accuracy.
• Understanding of health, safety, and quality standards in a production environment.

Desired Criteria:

• Ability to work independently using own initiative.
• Strong interpersonal communication skills.
• Flexible approach to working hours.
• Experience within food production or FMCG environment.
• Experience using warehouse or stock management systems.

Skills and Competencies:

• Leadership and team coordination
• Problem-solving and decision-making skills
• Strong organisational and planning ability
• Attention to detail and accuracy
• Ability to multitask in a fast-paced environment
• Proactive and solution-focused approach
• Commitment to quality and safety standards

What We Offer:

• 28 days annual leave, including public and statutory holidays
• Additional annual leave entitlement:
• 1 extra day after 5 years’ service
• A further 1 additional day for each subsequent year of service
• Capped at 33 days total annual leave
• Cycle to Work Scheme
• Discounted, award-winning company products including sandwiches, salads, wraps, and traybakes
• Free on site parking
• EAP and Well-Being

At DELI LITES IRELAND, we are committed to diversity, equity, and inclusion in all that we do and welcome applications from all sections of the community. DELI LITES IRELAND is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

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Equal Opportunity Monitoring Form

Deli Lites is an Equal Opportunities Employer. We do not discriminate against our job applicants or employees, and we aim to select the best person for the job. We monitor the community background and ask all job applicants to complete this form in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998.
You are not obliged to answer the questions on this form, and you will not suffer any penalty if you choose not to do so. Nevertheless, we encourage you to answer these questions. Your answers will be used by us to prepare and submit a monitoring return to the Equality Commission; your identity will be kept anonymous. In all other regards, your answers will be treated with the strictest confidence. We assure you that your answers will not be used by us to make any decisions affecting you, whether in a recruitment exercise or during any employment with us.

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