Diagnostic Technician

About the Role

Our client is seeking a highly skilled and analytical Diagnostic Technician to join their remote diagnostics team, serving clients across the UK, with a base in Plymouth . In this unique role, you will leverage advanced remote diagnostic tools and data analysis to troubleshoot and resolve complex vehicle issues without direct physical interaction. You will work closely with field technicians and customer support to provide expert technical assistance and ensure minimal vehicle downtime. This is an exciting opportunity for a tech-savvy technician who thrives on solving intricate problems using cutting-edge technology, contributing to innovative solutions in automotive support from Devon .

Key Responsibilities

• Utilize remote diagnostic software and hardware to connect with and analyze vehicle systems.
• Interpret complex diagnostic data, fault codes, and sensor readings to identify root causes of vehicle malfunctions.
• Provide clear, concise, and actionable guidance to field technicians for repairs and system reconfigurations.
• Develop and maintain a knowledge base of common and complex diagnostic challenges and their resolutions.
• Collaborate with manufacturers and software providers to stay updated on new vehicle technologies and diagnostic tools.
• Document all remote diagnostic sessions, findings, and recommended solutions thoroughly.

Requirements

• Proven experience as a Diagnostic Technician or Senior Automotive Technician with a strong focus on diagnostics.
• Expertise in using a wide range of automotive diagnostic equipment and software (e.g., multi-brand scanners, oscilloscopes).
• In-depth understanding of modern vehicle electronic control units (ECUs), CAN bus systems, and vehicle networks.
• Excellent analytical and problem-solving skills with the ability to think critically under pressure.
• Strong written and verbal communication skills for effective remote collaboration.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive salary with potential for remote work bonuses.
• Access to the latest cutting-edge diagnostic technology and training.
• Opportunity to work with a wide array of vehicle makes and models remotely.
• A supportive and collaborative virtual team environment, based out of our Plymouth hub.
• Contribution to innovative solutions in automotive diagnostics and support.