Digital Analytics & Insights Analyst: Shape Journeys

British Airways is seeking a Digital Analytics & Insights Analyst to help shape the customer digital experience across BA.com and the app. You will work with Product, Digital and Commercial teams to uncover behavioural insights and translate data into practical recommendations.

You will analyse digital performance, support experimentation and present findings to stakeholders, using AI-powered analytics to drive data-led decisions and better customer outcomes.

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