Digital CX Specialist — Flexible Hours, Growth & Perks

Group 1 Automotive is seeking a Digital Customer Experience Advisor for Chelmsford Contact Centre. The role involves managing digital enquiries, guiding customers to aftersales services, and converting inquiries into bookings. The position offers comprehensive training and progression opportunities within a growing national network.

The successful candidate will handle multiple digital channels, maintain SLA performance, and deliver consistent, professional customer care from our Chelmsford team.

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