Digital E-commerce Specialist

About the Role

Our client is seeking a highly motivated Digital E-commerce Specialist to join their expanding operations in Milton Keynes . This role is crucial for optimizing our online store's performance, driving sales, and ensuring a seamless customer experience. You will work closely with the marketing and product teams to implement strategies that increase conversions, improve user navigation, and enhance product visibility. This is an excellent opportunity for an individual with a passion for online retail and a knack for digital problem-solving to contribute significantly to our growth, working in a hybrid model that blends office collaboration with remote flexibility.

Key Responsibilities

• Manage and optimize the day-to-day operations of the e-commerce website , ensuring uptime and performance.
• Implement strategies to improve conversion rates, average order value, and customer lifetime value.
• Conduct A/B testing on website elements, landing pages, and checkout processes to identify optimization opportunities.
• Work with the marketing team to execute promotional campaigns, including discounts, bundles, and seasonal offers.
• Monitor website analytics, traffic sources, and user behavior to provide actionable insights and reports.
• Ensure product listings are accurate, well-optimized with compelling descriptions and imagery.

Requirements

• Proven experience in e-commerce operations or management, preferably in a B2C environment.
• Strong understanding of online retail principles and customer journey optimization.
• Proficiency with e-commerce platforms (e.g., WooCommerce, BigCommerce) and web analytics tools.
• Experience with SEO best practices for product pages and category listings.
• Excellent organizational skills and attention to detail for managing multiple tasks.

Benefits

• Competitive salary and performance incentives.
• Hybrid working model offering flexibility.
• Comprehensive health and wellness programs.
• Generous staff discounts on products.
• Career advancement opportunities within our Milton Keynes based company.