Digital Junior Project Manager

Job Title: Digital Junior Project Manager

Location: Birmingham

Salary: £28,000 - £34,000 per annum

Position: Permanent, Full-Time

About The Company:

The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals.

We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind.

All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home.

Job Role:

You will join as a Junior Project Manager, reporting to and supporting the Programme Manager. You will help run projects day to day: coordinating tasks, communicating with customers, and keeping delivery on time and on budget. With support and guidance, you will also take the lead on small to medium projects of your own.

We understand you may not have worked in an app development company before, so we are looking for evidence of transferable skills: someone who works well with the team, picks things up quickly, and is ready to grow into the role.

Deliverables and Responsibilities:

• Support project delivery by liaising with customers by email and phone, providing regular updates
• Coordinate and maintain project systems, logging and progressing issues, tasks, and client requests promptly
• Attend internal and external meetings, capturing clear notes, actions, and outcomes
• Test web and mobile applications from an end-user perspective, capturing and tracking customer feedback
• Liaise with external suppliers to coordinate outputs and keep them aligned with project requirements and timelines
• Contribute to project documentation, including describing features from wireframes and updating specifications
• Monitor project progress, maintain a simple RAID log, and escalateg concerns appropriately
• Run assigned projects from initiation to delivery, meeting agreed scope, timelines, and communication standards

About you:

Skills:

To perform this role well, you should be able to demonstrate:

• A strong willingness and ability to learn on the job, picking up new skills quickly using available resources and team support
• Understanding of customer requirements, needs, and motivations, responding with empathy and care
• A proactive, problem-solving mindset, analysing situations logically
• Strong organisational skills, prioritising work effectively across multiple projects and deadlines
• Clear, professional written and verbal communication, explaining information confidently
• A customer-focused approach, delivering a high standard of service while staying fair and balanced
• Competence with common productivity and project management tools, including Word, Excel (basic formulas), and Jira, plus confidence using AI productivity tools

Strengths:

Strengths are the traits we enjoy using, do often, and are good at. To perform this role well, you should bring:

• Integrity
• Attention to detail
• Perseverance
• Team player
• Curiosity
• Customer excellence

Additional Information:

We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team.

Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role.

The job title and salary offered will be dependent on the candidate's experience and demonstrated capability.

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