Digital Waste Billing Administrator

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Digital Waste Billing Administrator

Salary – £26,702 - £30,818 (plus benefits) Hours – 37.5 hours per week Location – Doncaster (Hybrid)

As a Digital Waste Billing Administrator at FCC Environment, you will play a key role within the Billing team, ensuring Digital Waste Tracking (DWT) data is accurate, compliant and submitted correctly. You will support the effective management of billing data, ticket amendments and reporting processes while working closely with operational, compliance and systems teams.

This vacancy is for a full-time position.

Our promise to you

• Competitive salary
• 25 days’ annual leave plus Bank Holidays
• Pension scheme
• Life insurance
• Discretionary bonus scheme
• On-the-job training and progression
• Recognition scheme
• Refer a friend
• Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership
• Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform

What will you be doing?

• Monitor and report on ticket data daily to ensure records are visible and compliant within the DWT Portal
• Process ticket amendments and liaise with relevant teams to ensure successful DWT resubmissions
• Develop and maintain workflows to support timely ticket corrections and ongoing compliance requirements
• Support the management of credit notes and reinvoicing processes where DWT data requires amendment
• Produce weekly reports for regional managers highlighting outstanding DWT resubmission requirements
• Respond to site queries and work collaboratively to identify and implement resolutions
• Follow up on outstanding actions and ensure prompt responses from stakeholders
• Help reduce data amendments by maintaining accurate and up-to-date records
• Work closely with the Systems and Compliance teams to improve processes and data quality
• Maintain DWT mapping tables and supporting Gladis data, including haulier information
• Undertake additional administrative and billing tasks as required

What are we looking for?

• Excellent attention to detail and accuracy in data entry
• Experience of working with billing processes or financial administration
• Strong Microsoft Excel and general IT skills
• Excellent communication and interpersonal skills
• Ability to manage your own workload and meet demanding deadlines
• Ability to work quickly and accurately in a fast-paced environment
• A proactive approach to problem-solving and process improvement
• Strong organisational skills and ability to prioritise tasks
• Team player with a positive and enthusiastic attitude
• Customer-focused approach to internal and external stakeholders

About us

We are FCC Environment, one of the nation's leading waste and resource management companies. Committed to sustainability, we strive to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.

We operate over 200 facilities in England, Scotland and Wales and employ around 4,500 people.

The profile of the UK's recycling and waste management industry has never been higher. We need people who are up for the challenge to help us tackle climate change. We need people with ideas. We need you. Together we will meet the UK's waste management and energy recovery needs.

FCC Environment is an equal opportunities employer. We value diversity, and we are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

How to apply

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