Director of Technology, Innovation and Insight

Migrant Help have an exciting opportunity to recruit a Director of Technology, Innovation and Insight to join our team!

Location: Home Based

Contract: Permanent

Salary: £80,000 - £85,000 (depending on experience)

About us:

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential.

We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Director of Technology, Innovation and Insight role:

Part of the Technology., Innovation and Insight team, the Director of Technology, Innovation and Insight is a new and exciting role at Migrant Help. You will responsible for the performance, coordination and continuous improvement of Migrant Help's Technology, Innovation and Insight directorate.

The Director is responsible for translating strategic objectives into deliverable plans, maintaining oversight of directorate performance, and ensuring that technology, insight and change capabilities deliver measurable value and security to the organisation. The role provides operational leadership and delivery assurance across the directorate, enabling the CIO to focus on enterprise strategy, governance, organisational risk, innovation and executive leadership.

If you have demonstrable strong leadership skills with experience of technology-enabled change, organisational improvement and stakeholder engagement, and are looking for an exciting role that makes a difference, we’d love to hear from you!

Key responsibilities of our Director of Technology, Innovation and Insight:

Lead and coordinate activity across Technology, Analytics and PMO in ways that provide best possible outcomes for Migrant Help’s clients and commissioners.

Translate TII’s strategic priorities into integrated plans, projects, objectives and delivery roadmaps.

Drive directorate performance, accountability and learning-based improvement.

Chair directorate leadership forums and ensure effective governance and decision-making.

Provide assurance and evidence-based reporting and advice to the CIO and senior leadership teams.

Deputise for the CIO as required in governance fora (SLT, Finance and Audit Committee).

Provide strategic leadership of Migrant Help's technology services and products through the management of the Technology team, and line management of the Head of Technology.

The experience and skills you need as our Director of Technology, Innovation and Insight:

Significant senior leadership experience within a technology, digital, data, transformation or information security service delivery environment in a 300+ person / circa £50m organisation.

Experience leading complex programmes, portfolios or organisational change.

Proven ability to translate strategy into operational delivery and measurable outcomes.

Strong understanding of governance, risk management and organisational performance

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

This post is subject to a Disclosure and Barring Service (DBS) check

This post is subject to a Counter Terrorism Check (CTC) and also require  and eligibility for UK Security Clearance, therefore applicants must:

Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain

Be able to provide continuous UK address history for the previous 5 years

Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

These are some of the benefits we offer

Our working week is 35 hours per week offering flexibility and work life balance

Enhanced family friendly provisions

Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).

Option to buy or sell up to 5 days of annual leave

Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.

Wellbeing support.

Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.

Closing Date: 4th October 2026

If you are interested in becoming our new Director of Technology, Innovation and Insight, please click 'APPLY' today. We look forward to hearing from you!

Please note this vacancy may close early depending on applications received.

As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.

Migrant Help is proud to be an equal opportunities employer