Dispatch Operations Supervisor

About the Role

Our client is seeking an experienced and organized Dispatch Operations Supervisor to lead their dispatch team in Leeds . This role is pivotal in ensuring the timely and efficient dispatch of goods, managing driver schedules, and optimizing delivery routes. You will be responsible for supervising a team of dispatchers, coordinating with the warehouse and transport departments, and ensuring compliance with all transportation regulations. This is an exciting opportunity for a motivated individual to make a significant impact on logistics operations in West Yorkshire and drive continuous improvement.

Key Responsibilities

• Supervise and manage the daily activities of the dispatch team, ensuring efficient workflow.
• Plan and optimize delivery routes to maximize efficiency and minimize transit times.
• Coordinate with warehouse staff to ensure timely loading of vehicles.
• Monitor driver performance and ensure adherence to schedules and safety regulations.
• Maintain accurate dispatch records and generate performance reports.
• Handle customer inquiries and resolve any issues related to deliveries promptly.

Requirements

• Previous experience in a supervisory or managerial role within logistics or dispatch.
• Strong understanding of route planning and dispatch operations .
• Excellent leadership and team management skills.
• Proficiency in dispatch software and GPS tracking systems.
• Ability to remain calm and make effective decisions under pressure in a hybrid setting.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health insurance.
• Paid time off and holidays.
• Opportunities for leadership development and career advancement.
• A dynamic work environment in Leeds with a focus on operational excellence.