Domestic Abuse Outreach Support Worker

Domestic Abuse Outreach Support Worker

POST: Domestic Abuse Outreach Support Worker

HOURS OF WORK: 22Hoursper week (some out of hours work will be expected)

SALARY: £31,537pro rata

JOB PURPOSE:

• To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

RESPONSIBLE TO: ServiceManager

DUTIES AND RESPONSIBILITIES

SUPPORT WORK:

• Tohold an agreed number of cases,workingwith women to identify their, and their children’s, support needs and incorporate these into women’s individual support plans.
• To raise women’s understanding ofDAthrough delivery of our in-houseDAawareness programme.
• To raise women’s understanding ofDAthrough delivery of our in-houseDAGroup work.
• To provide emotional support to women within a trauma informed framework.
• To assess risk and to safety plan with women, reviewing assessments and risks regularly.
• To provide advice, support and delivery to manage and maintain women’s and their children’s safety through measures such as DIY injunctions and homelessnessprevention measures
• To provideone to onepractical support on a range of issues including housing, benefits, legal matters, and emotional support to enable women’s recovery from their experiences of abuse
• To provide support through the criminal and family courts systems
• To provide support to marginalised groups including women with NRPF
• Toassess and provideadvocacy and support to manage risk through relevant safeguarding processes such asMARACandChildrens safeguarding
• To carry out income maximisation assessments
• To provide expert advice and information about the dynamics ofDAto partners and stakeholders
• To devise and implement appropriate methods of communication with women and children, in agreement with your line manager
• To work alongside colleagues at BSWA’sEarly InterventionHub to provide advice and support to women arounda range of issues.
• To support women through their resettlement process where relevantincluding access to employment and training.
• To facilitate access to BSWA and its services and to refer and signpost into specialist statutory and community services where necessary to help meet needs
• To encourage the development ofsafe and appropriatesupport networkswithin the community
• To work within the monitoring and evaluation procedures for the projectincluding encouraging feedback from service users and producing statistical information

DEVELOPMENT:

• To identify and develop support strategies to meet the needs of women and children seeking support
• To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project
• To participate inmulti-agencywork as agreed with your line manager
• To promote awareness of the impact of domestic violence on women and children and BSWA services

ADMINISTRATION:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service usersand relevant monitoring data collected and recorded
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

COMMUNICATION:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:
• Maintaining BSWA communication records
• Following safety procedures
• Attending team meetings
• Carrying out risk assessments in conjunction with your line manager
• To attend in-house training
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

GENERAL:

• To maintain the confidentiality of the women and children using the service and, in all matters, relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA and local multi-agency child and adult safeguarding procedures
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

PERSON SPECIFICATION

COMMITMENT AND UNDERSTANDING

• Commitment to services for women and children affected by domestic violence
• Commitment to work within BSWA ethos,policiesand procedures
• An understanding of women’s issues and feminist principles,in particular aroundthe issues of domestic violence and its implications for women and children
• Commitment to providing services within an anti-discriminatory/equal opportunities framework to meet individual needs

EXPERIENCE

• Of providing practical and emotional support to women and children affected by domestic violence
• Of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc
• Of developing andmaintainingeffective working relationships with external agencies
• Of working within safeguarding guidelines to protect and promote the well‑being of children and vulnerable adults

SKILLS

• A professional approach to communicating with and engaging service users in the development and delivery of the service
• The ability to carry out safe working practices essential within domestic violence services, including risk assessment, safetyplanningand the implementation of confidentiality procedures
• The ability to build good relationships with other staff and volunteers and to work as part of a team
• The ability toprioritiseand manage a varied workload
• Good administrative skills and the ability to work with Microsoft Office
• A willingness to work flexibly to ensure the needs of the service are met

DESIRABLE

• Relevant qualifications
• Current driving licence and access to a car for work
• The ability to speak one or more of the community languages of Birmingham.

The closing date for receipt of completed applications is at12 noon onFriday 2nd October. Interviews will take place weeks commencing 19th October.

Our website: Jobs Archive – Birmingham Solihull Women’s Aid

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