Domestics Assistant Manager

We're looking for a proactive, people-focused Domestic Assistant Manager to support the delivery of outstanding domestic services at Springfield Hospital, one of London's leading healthcare facilities. Working with Medirest (Compass Group), you'll play a vital role in ensuring a safe, clean, and welcoming environment for patients, visitors, and staff. Your leadership will help maintain the highest standards of cleanliness, compliance, and service excellence across the hospital.

What You'll Do

• Support the day-to-day delivery of high-quality domestic services across patient and non-patient areas
• Ensure compliance with cleaning standards, infection prevention protocols, and Health & Safety regulations
• Lead, motivate, and develop supervisors and domestic teams to achieve operational excellence
• Assist with audits, inspections, quality monitoring, and continuous improvement initiatives
• Support workforce planning, rota management, and resource deployment
• Maintain strong working relationships with hospital teams and key stakeholders
• Monitor service performance against KPIs and implement improvements where required
• Promote a positive, patient-focused culture across the domestic services team

• Experience within domestic services, soft FM, healthcare, or a similar operational environment
• Previous experience supervising or managing teams
• Strong understanding of compliance, health and safety, and service standards
• Excellent communication and people management skills
• Organised, proactive, and able to prioritise effectively in a fast-paced environment
• Experience with audits, rotas, workforce planning, or quality assurance processes is desirable
• A commitment to delivering exceptional service and supporting patient wellbeing

Compass Group is a global leader in food and support services, employing over 590,000 colleagues worldwide. Through Medirest, we provide specialist support services to healthcare environments across the UK.

We're committed to developing our people, fostering an inclusive workplace, and creating environments where colleagues, patients, and communities can thrive.

Springfield Hospital, Tooting

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