Donor Relations Officer

About the Role

Our client, a distinguished charity , is seeking a proactive and relationship-focused Donor Relations Officer to join their team in Nottingham . This critical role is responsible for cultivating and maintaining strong, long-term relationships with the organization's valued donors. You will play a key part in ensuring donors feel appreciated, informed, and connected to the impact of their contributions, fostering loyalty and encouraging continued support. This hybrid position offers a rewarding opportunity to be at the forefront of building meaningful connections for a significant cause.

Key Responsibilities

• Manage a portfolio of individual donors, ensuring timely and personalized communication.
• Develop and implement strategies to engage and retain existing donors.
• Acknowledge donations promptly and appropriately, ensuring accuracy and gratitude.
• Prepare regular updates and reports for donors on the impact of their support.
• Assist in the planning and execution of donor cultivation events and stewardship activities.
• Identify opportunities to upgrade donor support and secure major gifts.

Requirements

• Previous experience in donor relations, fundraising, or customer relationship management, preferably within the charity sector .
• Excellent interpersonal and communication skills, with a passion for building relationships.
• Strong organizational and administrative abilities, with meticulous attention to detail.
• Proficiency in CRM software and other relevant databases.
• Ability to work independently and collaboratively as part of a team.
• A deep commitment to the mission and values of a non-profit organization .

Benefits

• Competitive salary based on experience.
• Flexible hybrid working arrangements.
• Opportunities for professional development and networking.
• A positive and supportive team culture in Nottingham .
• The satisfaction of directly contributing to the success of a vital charitable cause.