Duty Manager: Elevate Guest Experience & Ops

Crerar Hotels is seeking a Duty Manager to be the visible on‑the‑floor leader across our stunning Scottish hotels and Lake District property. You will welcome guests, oversee daily operations, support department leaders, and ensure service standards are met while handling guest concerns and emergencies.

You will coordinate guest requests, assist with accommodation options when needed, manage venue set‑ups and promotions, and help train teams to deliver memorable experiences.

#J-18808-Ljbffr