E-commerce & Social Media Executive

About the Role

Our client is seeking a proactive and creative E-commerce & Social Media Executive to join their marketing department in Cambridge . This role is crucial for enhancing our brand's online presence, driving customer engagement, and supporting our e-commerce sales objectives. You will be responsible for managing social media channels, creating compelling content, and assisting with various digital marketing initiatives. This is an excellent opportunity for an individual passionate about digital marketing and e-commerce to develop their skills and contribute to a growing company.

Key Responsibilities

• Manage and grow the company's social media presence across platforms like Instagram, Facebook, and Twitter.
• Create engaging and relevant content, including written posts, images, and short videos, for social media and the company blog.
• Monitor social media channels for customer inquiries and comments, responding promptly and professionally.
• Assist in the execution of digital marketing campaigns, including email newsletters and paid social media advertising.
• Analyze social media performance and website traffic using analytics tools, providing insights for improvement.
• Collaborate with the e-commerce team to ensure marketing efforts align with sales strategies and product promotions.

Requirements

• Previous experience in social media management or digital marketing, ideally within an e-commerce environment.
• Strong understanding of major social media platforms and content creation best practices.
• Excellent written and verbal communication skills, with a flair for creative copywriting.
• Familiarity with social media management tools and basic graphic design applications (e.g., Canva).
• Experience with website analytics tools (e.g., Google Analytics) is a plus.
• Ability to work effectively in a team and manage multiple tasks simultaneously.

Benefits

• Competitive salary and regular performance-based increases.
• Hybrid working model offering a blend of office and remote work.
• Opportunities for professional development and training in digital marketing.
• Staff discounts on e-commerce products.
• A supportive and collaborative team culture in a stimulating environment.