E-commerce & Social Media Manager

About the Role

Our client is seeking a dynamic E-commerce & Social Media Manager to spearhead their online presence and drive sales growth in Leicester . This pivotal role involves developing and executing innovative strategies across digital sales channels and social media platforms to enhance brand visibility and customer engagement. You will be instrumental in shaping the online customer journey, from initial interaction to final purchase, ensuring a seamless and compelling experience. This position offers the chance to make a significant impact within a forward-thinking company that values creativity and data-driven decision-making, fostering a collaborative environment where your ideas can flourish and directly influence business success.

Key Responsibilities

• Develop and implement comprehensive e-commerce strategies to maximize online sales and revenue.
• Manage and grow the company's social media presence across key platforms, creating engaging content and fostering community interaction.
• Analyze website traffic, sales data, and social media metrics to identify trends and optimize campaign performance.
• Oversee product listings, promotions, and customer service on e-commerce platforms, ensuring accuracy and efficiency.
• Collaborate with marketing, design, and IT teams to ensure brand consistency and a unified customer experience.
• Stay abreast of the latest e-commerce and social media trends, tools, and best practices.

Requirements

• Proven experience in e-commerce management and social media marketing, with a strong portfolio of successful campaigns.
• In-depth knowledge of major e-commerce platforms (e.g., Shopify, Magento) and social media management tools.
• Excellent analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
• Strong understanding of SEO, SEM, and digital marketing principles.
• Exceptional communication, copywriting, and interpersonal skills.
• Experience in managing online advertising budgets and campaigns.

Benefits

• Competitive salary and performance-based incentives.
• Opportunity to work in a hybrid model, balancing office and remote work.
• Comprehensive health and wellness benefits package.
• Generous annual leave allowance and public holiday time.
• Professional development opportunities and training programs.