E-commerce Assistant

About the Role

Our client is seeking an enthusiastic and detail-oriented E-commerce Assistant to join their dynamic remote team, supporting their retail business operations from Bristol . This internship is an excellent opportunity for someone looking to gain hands-on experience in the fast-paced world of online retail. You will assist with various tasks to ensure the smooth functioning of the e-commerce platform, contributing directly to customer satisfaction and online sales growth, while learning about digital commerce strategies.

Key Responsibilities

• Assist in managing and updating product information on the e-commerce website, including descriptions, prices, and images.
• Help process and fulfil online orders, ensuring accuracy and timely dispatch.
• Respond to basic customer inquiries via email or live chat, providing prompt and helpful assistance.
• Support the e-commerce team with website maintenance and testing of new features.
• Assist in organising and maintaining digital assets and product data.
• Gather data on website performance and customer feedback for reporting purposes.

Requirements

• Currently pursuing or recently completed a degree in Business, Marketing, E-commerce, or a related field.
• Strong computer literacy, including proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills, with a keen eye for detail.
• An interest in e-commerce, online marketing, and digital retail operations.
• Ability to work independently and manage tasks effectively in a remote environment.
• Eagerness to learn and a proactive approach to assisting the team.

Benefits

• Paid internship with a competitive stipend, reflecting a junior role.
• Valuable hands-on experience in e-commerce and digital retail.
• Opportunity to work remotely and develop skills in a professional setting.
• Mentorship from experienced e-commerce professionals.
• Potential for future employment opportunities based on performance and business needs.