E-commerce Customer Support Specialist

Planet Recruitment are currently recruiting for a Customer Service Advisor to join a growing and international e-commerce business in Chalgrove, UK. You will be the main contact for UK customers via phone, email and chat, handling orders, deliveries, returns and technical support.

The role emphasizes ownership of cases, collaboration with Logistics, Warehouse, Sales and Technical Support, and maintaining service levels. Previous CS experience and strong communication are essential.

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