E-commerce Manager

About the Role

Our client is seeking a dynamic and experienced E-commerce Manager to lead their online retail strategy and operations based in London . You will be instrumental in driving sales growth, enhancing the customer journey, and optimizing the online store's performance across various digital channels. This role requires a blend of strategic thinking, analytical prowess, and hands-on execution within the fast-paced world of e-commerce and social media marketing. You will collaborate closely with marketing, IT, and customer service teams to ensure a seamless and engaging online shopping experience that aligns with brand values and business objectives.

Key Responsibilities

• Develop and implement a comprehensive e-commerce strategy to achieve sales targets and increase market share.
• Manage the day-to-day operations of the online store, including product listings, merchandising, and promotions.
• Oversee social media marketing campaigns to drive traffic, engagement, and conversions.
• Analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.
• Collaborate with the design and development teams to ensure a user-friendly and visually appealing website experience.
• Manage relationships with third-party vendors and platforms to optimize e-commerce performance.

Requirements

• Proven track record in e-commerce management , with at least 5 years of relevant experience.
• Strong understanding of digital marketing channels, including SEO, SEM, email marketing, and social media advertising .
• Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Proficiency in web analytics tools (e.g., Google Analytics) and data interpretation.
• Excellent project management and communication skills, with the ability to lead cross-functional initiatives.

Benefits

• Competitive salary package and performance-based bonuses.
• Opportunities for professional development and training.
• Hybrid working model offering flexibility between home and office.
• Generous staff discount on products.
• A collaborative and innovative work environment in the heart of London .