E-commerce Manager

Head Hunted Recruitment is working exclusively with an award‑winning business that is one of the largest in its sector and boasts a strong market presence.

The company is adding to its senior team by hiring an experienced and knowledgeable E‑commerce Manager for a new position, playing a pivotal role in driving growth and success in a fast‑paced environment.

E-commerce Manager Key Responsibilities

• D2C Website:
• Own the D2C websites (Shopify, Magento, WooCommerce, or similar), including merchandising, product listings and site content
• Own rebuild and rebranding of websites with external agencies
• Drive conversion rate optimisation through testing, UX improvements and data analysis
• Manage online trading, promotions and pricing strategy
• Oversee the customer journey end‑to‑end, from acquisition to checkout to retention

Social Media:

Develop and execute the organic and paid social strategy across relevant platforms

Grow audience, engagement and social‑driven revenue

Manage content planning and briefing, working with in‑house or external content creators

Email Marketing:

Own the email marketing programme (Klaviyo, Mailchimp or similar), including automated flows and campaigns

Build and manage segmentation, lifecycle marketing and CRM‑led retention

Report on open rates, click‑through and revenue attribution

Analytics and Reporting:

Track and report on key commercial KPIs (revenue, traffic, conversion, AOV, CAC, ROAS, LTV)

Use analytics tools (GA4, platform dashboards) to inform decisions

Manage and optimise the digital marketing budget

Content:

Lead the development of effective, consistent and high‑quality content that promotes the company’s sales, products and brands on web and digital platforms

Continuously audit all product listings across digital platforms and ensure that imagery is accurate and up to date

E-commerce Manager Requirements – Essential

• Minimum 3 years experience managing D2C e‑commerce websites
• Proven track record across social media and email marketing
• Strong commercial acumen and a data‑driven approach to trading
• Hands‑on experience with e‑commerce platforms and email marketing tools
• Confident with analytics and reporting
• Must be a self‑starter and can‑do attitude
• Experience using Shopify

E-commerce Manager – Desirable

• Experience managing paid media budgets (Meta, Google)
• Line management experience
• Experience using Chat GPT and Claude
• Experience with SEO and content marketing
• Experience with Magento
• TikTok/TikTok shop experience

Salary: circa £33,000–£35,000 per annum.

Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers.

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