E-commerce Platform Manager

About the Role

Our client is seeking a skilled and experienced E-commerce Platform Manager to oversee and optimize their online sales platform in Sheffield . This role is critical for ensuring the website functions seamlessly, provides an excellent user experience, and drives conversions. You will be responsible for managing the day-to-day operations of the e-commerce site, collaborating with development teams on enhancements, and implementing strategies to improve performance. This is an exciting opportunity for a technically adept individual with a strong understanding of online retail to make a significant impact.

Key Responsibilities

• Manage the end-to-end performance and user experience of the e-commerce website and associated platforms.
• Collaborate with web development teams to plan, prioritize, and implement new features, functionalities, and site improvements.
• Oversee website content updates, ensuring product information, pricing, and promotions are accurate and up-to-date.
• Monitor website performance metrics, including uptime, page load speed, and conversion rates, implementing necessary optimizations.
• Ensure the website is compliant with all relevant security and data privacy regulations.
• Work closely with marketing and sales teams to ensure the platform effectively supports campaign objectives.

Requirements

• Proven experience in e-commerce platform management or a similar web-focused role.
• Strong understanding of e-commerce best practices, user experience (UX) principles, and conversion rate optimization (CRO).
• Familiarity with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems (CMS).
• Experience working with web development teams and understanding of web technologies.
• Excellent project management and organizational skills.
• Analytical mindset with the ability to interpret data and drive informed decisions.

Benefits

• Competitive annual salary and potential for performance bonuses.
• A hybrid working model providing flexibility between home and the Sheffield office.
• Comprehensive health, dental, and vision insurance.
• Opportunities for continuous learning and professional development in e-commerce technology.
• Employee discount on company products.