E-commerce Platform Manager

About the Role

Our client is seeking an experienced E-commerce Platform Manager to oversee the strategy, development, and performance of their online store in Wolverhampton . This role is crucial for ensuring a seamless and high-converting customer experience across the entire digital storefront. You will be responsible for managing the e-commerce platform's features, functionality, and integrations, working closely with development teams to implement new initiatives and optimize existing ones. This is a key position for someone who understands the intricacies of online retail platforms and is passionate about driving growth through technology and user experience enhancements.

Key Responsibilities

• Manage the day-to-day operations and ongoing development of the company's e-commerce platform.
• Define and prioritize platform roadmap initiatives based on business goals, customer feedback, and market trends.
• Oversee website performance, ensuring speed, stability, and mobile responsiveness across all devices.
• Collaborate with marketing, IT, and design teams to implement new features, integrations, and promotional campaigns.
• Analyze user behaviour and conversion data to identify opportunities for website optimization and A/B testing.
• Ensure the platform is compliant with relevant regulations and security standards for online transactions .

Requirements

• Significant experience managing and developing e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud).
• Strong understanding of web technologies, UX/UI principles, and e-commerce best practices.
• Experience with analytics tools and A/B testing methodologies.
• Excellent project management and communication skills.
• Ability to work effectively with cross-functional teams in a fast-paced Wolverhampton environment.

Benefits

• Competitive salary and benefits package.
• Opportunity to lead platform strategy and implementation.
• Professional development and training opportunities.
• Generous staff discount.
• A dynamic and forward-thinking company culture.