E-commerce Social Media Coordinator

About the Role

Our client is seeking a creative and proactive E-commerce Social Media Coordinator to join their dynamic team in Norwich . This role will focus on managing and growing our client's social media presence to enhance brand visibility, drive customer engagement, and support e-commerce sales. You will be responsible for content creation, community management, and executing social media campaigns that resonate with our target audience. This is an exciting opportunity for a social media enthusiast to make a significant impact on a growing e-commerce brand, working from our Norwich office.

Key Responsibilities

• Develop and execute daily social media content plans across various platforms (e.g., Instagram, Facebook, TikTok, Pinterest).
• Create visually appealing and engaging content, including graphics, short videos, and compelling captions.
• Monitor social media channels, respond to comments and messages, and foster positive community interaction.
• Assist in running paid social media advertising campaigns and track their performance.
• Analyze social media metrics and report on key findings to the marketing team.
• Collaborate with the wider marketing team on integrated campaigns and promotions.

Requirements

• Proven experience in managing social media accounts, preferably in an e-commerce or retail environment.
• Strong understanding of major social media platforms and their best practices for business.
• Excellent content creation skills, including basic graphic design and video editing abilities.
• Good written and verbal communication skills, with a knack for engaging copy.
• Familiarity with social media management tools and analytics.

Benefits

• Competitive salary within the e-commerce sector.
• Office-based role in Norwich , offering a collaborative environment.
• Opportunities for professional growth and development in social media marketing.
• Standard holiday allowance and company benefits.
• A creative and fast-paced work atmosphere.