E-commerce Social Media Coordinator

About the Role

Our client is looking for a creative and detail-oriented E-commerce Social Media Coordinator to join their dynamic team in Cardiff . This role is central to managing and growing our client's social media presence, with a specific focus on driving traffic and sales for their e-commerce platform. You will be responsible for creating engaging content, managing social channels, and interacting with customers to build a strong online community. This is an excellent opportunity for an aspiring digital marketer to gain hands-on experience and contribute to the success of a growing online business within a collaborative office environment in Cardiff .

Key Responsibilities

• Schedule and publish daily content across all social media platforms, ensuring adherence to brand guidelines.
• Create visually appealing graphics and engaging video content for social media campaigns.
• Monitor social media channels for customer comments, messages, and reviews, responding promptly and professionally.
• Assist in the development and execution of social media marketing campaigns to promote products and drive e-commerce sales.
• Track and report on key social media metrics, identifying trends and insights for content optimization.
• Collaborate with the e-commerce and marketing teams to ensure cohesive brand messaging and promotions.

Requirements

• Previous experience in a social media or digital marketing role, preferably within an e-commerce context.
• Proficiency in using social media management tools and graphic design software (e.g., Canva, Adobe Creative Suite).
• Strong understanding of social media platforms, their audiences, and best practices for engagement.
• Excellent written and verbal communication skills, with a flair for creative copywriting.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• A passion for e-commerce and digital trends.

Benefits

• Competitive starting salary in Cardiff .
• Opportunity to work full-time in a vibrant office setting.
• Comprehensive training and development opportunities.
• Employee discounts on company products.
• A supportive team environment fostering creativity and professional growth.