E-commerce Social Media Executive

About the Role

Our client is looking for a creative and driven E-commerce Social Media Executive to join their vibrant marketing team in Birmingham . This hybrid role offers a blend of in-office collaboration and remote flexibility. You will play a crucial role in executing daily social media activities, engaging with our online community, and supporting broader marketing campaigns. This position is ideal for an enthusiastic individual passionate about social media and e-commerce, eager to develop their skills and make a tangible impact on brand visibility and customer interaction.

Key Responsibilities

• Schedule and publish engaging content across various social media platforms daily.
• Monitor social media channels for customer inquiries, comments, and messages, responding promptly and professionally.
• Assist in the creation of social media graphics, videos, and copy, ensuring brand consistency.
• Track and report on social media performance metrics, identifying key trends and insights.
• Support the execution of social media advertising campaigns and influencer collaborations.
• Stay updated on the latest social media best practices and emerging trends within the e-commerce space.

Requirements

• Proven experience in managing social media accounts, preferably for a brand or business.
• Familiarity with social media scheduling tools and analytics platforms.
• Excellent written and verbal communication skills with a keen eye for detail.
• Basic graphic design or video editing skills are a plus.
• A proactive attitude and the ability to work effectively both independently and as part of a team.
• Understanding of the e-commerce landscape and customer engagement strategies.

Benefits

• Competitive starting salary and opportunities for advancement.
• Hybrid working model providing work-life balance.
• Comprehensive training and professional development opportunities.
• Employee discounts on company products.
• Dynamic and supportive team environment in the heart of Birmingham .