E-commerce Social Media Manager

About the Role

Our client is seeking an innovative and results-driven E-commerce Social Media Manager to spearhead their online presence and drive sales growth. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will be instrumental in shaping the brand's voice across all social platforms, developing engaging content, and fostering a vibrant online community. This role is perfect for a creative strategist with a deep understanding of social media trends, e-commerce best practices, and the ability to translate marketing objectives into measurable online success, contributing significantly to our client's digital transformation.

Key Responsibilities

• Develop and execute a comprehensive social media strategy aligned with e-commerce objectives and brand guidelines.
• Create, curate, and schedule engaging, high-quality content (text, image, video) across platforms like Instagram, Facebook, TikTok, and Pinterest.
• Monitor social media channels for customer inquiries, comments, and feedback, responding promptly and professionally to build community engagement.
• Analyze social media performance metrics, providing regular reports on key indicators such as engagement, reach, website traffic, and conversion rates.
• Collaborate with the marketing and sales teams to ensure cohesive campaigns and promotions that drive online sales and brand awareness.
• Stay abreast of the latest social media trends, platform updates, and competitor activities to identify new opportunities.

Requirements

• Proven experience as a Social Media Manager or similar role, with a strong focus on e-commerce.
• Demonstrable success in developing and implementing social media strategies that drive engagement and sales.
• Excellent copywriting, editing, and visual content creation skills.
• Proficiency with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
• Familiarity with e-commerce platforms and digital marketing principles.
• Strong understanding of SEO and web traffic metrics as they apply to social media.

Benefits

• Competitive annual salary and performance-based bonuses.
• Fully remote working environment with flexible hours.
• Generous annual leave entitlement.
• Opportunities for professional development and training in digital marketing.
• A dynamic and supportive virtual team culture focused on innovation and collaboration.