E-commerce Social Media Manager

About the Role

Our client is seeking a strategic and creative E-commerce Social Media Manager to lead their digital engagement efforts from their base in Nottingham . This role is pivotal in crafting and implementing social media strategies that align with our e-commerce objectives, enhancing brand visibility, and driving online sales. You will be responsible for developing compelling content, managing social communities, and analyzing performance to continually optimize our digital footprint. The ideal candidate is a proactive communicator with a deep understanding of the social media landscape and a proven ability to connect with customers online. This is an exciting opportunity to shape the social voice of a growing e-commerce brand.

Key Responsibilities

• Develop and execute a comprehensive social media strategy focused on driving e-commerce growth and customer engagement.
• Create, curate, and manage high-quality content (text, images, video) for platforms such as Instagram, Facebook, and Pinterest.
• Monitor social media trends, competitor activities, and audience conversations to identify opportunities.
• Manage paid social media advertising campaigns, including budget allocation and performance optimization.
• Analyze social media metrics and KPIs, providing insightful reports and recommendations for improvement.
• Engage with the online community, responding to inquiries and fostering brand loyalty.

Requirements

• Proven experience in social media management, with a strong emphasis on e-commerce marketing.
• Demonstrated success in developing and executing social media strategies that achieve business goals.
• Proficiency with social media management tools (e.g., Buffer, Hootsuite) and analytics platforms.
• Excellent copywriting, editing, and basic graphic design skills.
• Strong understanding of digital marketing principles and e-commerce best practices.
• Ability to work effectively in a hybrid environment, balancing remote and office-based tasks.

Benefits

• Competitive salary and performance-based bonuses.
• Hybrid working model offering flexibility and work-life balance.
• Generous employee discount on all products.
• Opportunities for continued professional development and training.
• A collaborative and innovative team culture in a modern Nottingham office.