E-commerce Social Media Specialist

About the Role

Our client is seeking a creative and driven E-commerce Social Media Specialist to join their marketing team in Sheffield . This role is essential for building and maintaining our brand's presence across key social media platforms, driving traffic to our e-commerce store, and engaging with our customer base. You will be responsible for executing daily social media activities, creating compelling content, and monitoring performance to optimize our online engagement. The ideal candidate is passionate about digital trends, understands the e-commerce landscape, and is eager to contribute to a growing brand. This is an excellent opportunity for an aspiring digital marketer to develop their skills within a supportive team environment.

Key Responsibilities

• Create, schedule, and publish engaging content across social media platforms including Instagram, Facebook, and Twitter.
• Monitor social media channels for customer comments, messages, and inquiries, responding in a timely and professional manner.
• Assist in the development of social media campaigns to promote products and drive e-commerce sales.
• Track and analyze key social media metrics (e.g., engagement, reach, clicks) and provide basic reports.
• Stay up-to-date with the latest social media trends and platform updates relevant to e-commerce.
• Collaborate with the marketing team on content ideas and campaign execution.

Requirements

• 1-2 years of experience in social media management or a related marketing role.
• Familiarity with major social media platforms and their best practices for business.
• Basic content creation skills, including graphic design (e.g., Canva) and copywriting.
• Understanding of e-commerce principles and how social media supports online sales.
• Good communication and interpersonal skills.
• Ability to work efficiently both independently and as part of a team.

Benefits

• Competitive salary and opportunities for professional growth.
• On-site role in a well-located Sheffield office.
• Employee discount on company products.
• Access to training and development resources.
• A friendly and collaborative team culture.