Open roleExternal
E-commerce Specialist
- glasgow, scotland, EH1 1BG, United Kingdom
- Permanent·Remote
- Full time
- £32,000 - £32,000 Per Annum
Job Description
About the Role
Our client is seeking a dedicated and digitally-savvy E-commerce Specialist to manage and grow their online retail presence, based remotely but overseeing operations related to Edinburgh 's market. You will be responsible for optimizing the online store, managing product listings, executing digital marketing campaigns, and ensuring a seamless customer journey from browsing to checkout. This role is ideal for an individual with a strong understanding of e-commerce platforms, digital marketing, and a passion for online sales growth within the retail sector, working from the comfort of their own home.
Key Responsibilities
- Manage and optimize the company's e-commerce website, ensuring a user-friendly and engaging online shopping experience.
- Create and update product listings with compelling descriptions, high-quality images, and accurate pricing.
- Develop and implement digital marketing strategies, including SEO, SEM, social media, and email marketing campaigns.
- Analyze website traffic, sales data, and customer behaviour to identify trends and opportunities for improvement.
- Manage online customer service inquiries and ensure prompt resolution of issues.
- Collaborate with marketing and operations teams to ensure cohesive online and offline retail strategies.
Requirements
- Proven experience in e-commerce management and digital marketing.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
- Strong understanding of SEO, SEM, social media marketing, and email marketing best practices.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple projects in a remote setting.
- A results-driven mindset with a keen eye for detail.
Benefits
- Competitive salary with performance incentives.
- Flexible remote working arrangement.
- Opportunities to shape and grow the online retail channel.
- Access to online learning resources for professional development.
- A supportive virtual team environment.