eCommerce Assistant (Full Time)

eCommerce Assistant

About the role

The eCommerce Assistant will play an important role in supporting the growth of Fight for Sight's online retail operation and helping maximise income from donated goods.

Working as part of the Retail Team, you will support the day-to-day running of our eBay shop and other online sales channels, helping to process donations, create listings, dispatch orders and provide excellent customer service.

This is a varied and hands‑on role that would suit someone with a passion for retail, sustainability and online selling. Full training will be provided, making this an excellent opportunity for someone looking to develop a career in charity retail and eCommerce.

Responsible to

eCommerce Manager

Direct reports

Day‑to‑day supervision and support of eCommerce volunteers.

Working hours and contract

Permanent, full time, 35 hours per week.

You will primarily work Monday to Friday, 9.30am to 5.00pm. Flexibility to work occasional evenings and weekends will be required to support pop‑up events and the needs of the business.

£23,132 per annum

Location

Based at our West Norwood eCommerce Hub, SE27 9AA.

Travel to other Fight for Sight shops, Donation Hub and events may be required.

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