Ecommerce Senior Content Executive

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ECatering is one of the UK’s leading suppliers of commercial catering equipment. With a rapidly growing customer base and a strong online presence, we’re on a mission to deliver exceptional digital experiences. We're looking for a talented and detail-driven individual to help us keep our website content accurate, engaging, and up to date.

This is a fantastic opportunity to grow your digital and eCommerce skills in a supportive, friendly team. Our values —Wow Service, Innovation, Trust, and Expertise — guide everything we do.

About the Role

As oureCommerce Senior Content Executive , you’ll be responsible for managing and optimising website content to support a seamless customer journey. From product listings to promotional campaigns, you’ll play a key role in how our brand is experienced online.

Key Responsibilities

• Manage relationships with external agencies , ensuring deliverables meet brand standards and timelines.
• Lead content strategy for the website, aligning with broader marketing and commercial goals.
• Own the content calendar , coordinating product launches, seasonal campaigns, and SEO initiatives.
• Analyse content performance using tools like Google Analytics and make data-driven recommendations.
• Collaborate with senior stakeholders across marketing, sales, and product to align content with business priorities.
• Champion UX and conversion optimisation , working with design and development teams to improve the customer journey.
• Maintain and update product listings (descriptions, specs, images, pricing).
• Upload and manage promotional banners, offers, and seasonal campaigns.
• Monitor product availability and manage discontinued or out-of-stock items.
• Collaborate with suppliers and internal teams to gather accurate content and assets.
• Support marketing with publishing blog posts, landing pages, and seasonal collections.
• Optimise on-site merchandising to improve navigation and product discovery.
• Use Shopify CMS to manage all front-end content updates.
• Ensure consistency in tone, branding, and accuracy across the site.
• Identify and implement SEO improvements on product and category pages.
• Conduct regular content audits to maintain site quality.

What We’re Looking For

• Proven experience in a senior eCommerce, digital content, or merchandising role.
• Strong strategic thinking and ability to translate business goals into content plans.
• Comfortable presenting ideas and performance insights to senior stakeholders.
• Advanced understanding of SEO, UX, and conversion optimisation.
• Confident using CMS platforms (e.g. Shopify, Magento, WooCommerce).
• Excellent written English and strong attention to detail.
• Ability to edit/resize images using tools like Photoshop or Canva.
• Organised, with strong time-management skills.
• Comfortable working with spreadsheets (Excel) and product data.
• Self-motivated, reliable, and proactive — you take ownership and pride in your work.
• A team player with great communication skills and a positive, solutions-focused mindset.

Nice to Have (But Not Essential)

• Experience leading cross-functional projects or agency relationships.
• Experience in the catering or hospitality equipment sector.
• Familiarity with CRO tools (e.g. Hotjar, Optimizely).
• Familiarity with Google Analytics or GA4.
• Experience using Product Information Management (PIM) systems.
• Basic HTML/CSS knowledge.

What You’ll Get

• A friendly, collaborative team environment
• Opportunities to learn, grow, and make a real impact
• 20 days holiday + your birthday off + public holidays
• Competitive salary of £35,000-£40,000

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Wholesale

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